Return & Exchange Policy

At Gulaal Abir, we strive to provide you with high-quality products and a great shopping experience. Please carefully review our return and exchange policy below:

Returns Due to Defects

We want you to be completely satisfied with your purchase. In the rare event that an item is defective, we will gladly accept a return. Please note the following:

• Unboxing Video Required: To process a return for a defective item, an unboxing video is mandatory. This helps us verify that the defect occurred during shipping or manufacturing.
• Defect Claims: If you find a defect, please contact us within 3 days of receiving your order. After this period, we may not be able to accept returns or exchanges for defective items.
• Return Process: Once we confirm the defect, we will provide instructions on how to return the item and offer a store credit or replacement, depending on your preference.

No Return or Exchange for Size Issues

• True-to-Size Fit: Our products are designed with a true-to-size fit. We leave a generous margin inside each piece to allow for easy alterations if needed.
• No Size Returns/Exchanges: We do not accept returns or exchanges based on size-related issues. If you are unsure about your size, please refer to our detailed sizing chart or contact us for assistance before making your purchase.
• Alterations: Since our garments are designed to be easily altered, we recommend consulting a tailor for any minor adjustments if needed.
  We leave margins of 3 inches in all our clothing so size can be fixed if tight.

Important Notes

• Non-Defective Items: We do not accept returns or exchanges for non-defective items, including changes of mind or size issues.
• Final Sale: All sales are final unless the product is defective as outlined above.

How to Contact Us

If you believe your item has a defect or if you need assistance with your order, please reach out to us within 3 days of receiving your order at
Email: gulaalabirclothing@gmail.com
Or you can simply DM us on Instagram with your contact number and issue, and we will arrange a callback, our Instagram handle is : gulaalabir

We appreciate your understanding and thank you for shopping with us!